I – GENERAL TERMS AND CONDITIONS FOR ONLINE TICKETS OF GRUPO PACHA

1.1 The minimum age for access to the clubs is 18 years old.

The tickets purchased are for personal and non-transferable use. The name that appears on the ticket must match the documentation that will be presented at the door of the club. In no case will the resale of the same be allowed. Access will not be allowed if the ticket is incomplete, amended, broken, with indications of forgery or without physical or digital ticket.

In the case of multiple purchases it is imperative that the ticket holder is present to access the venue. The original documentation with which the purchase has been made must be shown and under no circumstances will access be allowed in the absence of the holder.

The holder of the credit card must present at the entrance of the club, the same one used to make the payment and an identity document that includes a photograph (driver’s license, ID or passport). Photocopies are not accepted.

In the event that the card with which the payment of the purchase was made is fraudulent, please contact us at least twenty-four (24) hours before the event to info@pacha.com. In this case, the tickets subject to the purchase will be canceled.

The club reserves the right of admission under certain conditions, including alcohol, drugs or narcotic substances or violent attitudes, among others. In the event that the entry is denied, PACHA GROUP will fully refund the entry amount by contacting info@pacha.com.

In case of theft or loss of the purchased tickets, please contact us by email at info@pacha.com, as soon as possible.

Buyers of tickets for VIP zones must be properly dressed in elegant clothes (Entrance is prohibited to all persons in beach attire, including bathing suits, shorts, beach sandals, flip-flops uncovered torsos or men wearing vests). Notwithstanding the abovementioned, PACHA GROUP reserves the right of admission to the club’s VIP zone despite not complying with the abovementioned terms.

PACHA GROUP does not accept changes, amendments or refunds of tickets after the event has been carried out.

In the event that the show or party are cancelled, the USER will be notified in advance by email and the entire purchase will be refunded. However, PACHA GROUP hereby expressly excludes from this guarantee.

The DJ line ups and/or shows, parties or events could change due to any case of force majeure.

II – GENERAL TERMS AND CONDITIONS APPLICABLE TO THE VIP AREA BOOKINGS OF GRUPO PACHA

Overlooking the dancefloor, Pacha VIP is a fabulous option to live a unique experience. A fantastic place to view what is going on around you while you enjoy the freedom and intimacy but still feeling the energy from the DJ, the music and the crowd.

What are the main advantages of the VIP ZONE?

In general, it would have the following advantages:

Parking for the VIP zone, subject to availability and to certain conditions in each of the Pacha Group establishments.

Direct access without queuing.

Personalized attention from our dedicated staff for VIP clients.

Greater security.

Privileged ambience and location in the VIP zone.

Maximum exclusivity and access restriction.

Are there any differences in the VIP zone between the various establishments of the Group?

Yes.

In general, the PACHA GROUP has the most specific terms and conditions, compared to: (i) El Hotel Pacha (given its layout as a hotel) and (ii) DESTINO Hotel (given its layout as a hotel).

What are the main terms and conditions of reservations in the VIP zone?

All reservations in the VIP zone must be made by credit card.

When entering the VIP zone the client must show his/her identity card or passport number, along with the credit card with which the reservation was made.

To obtain full reimbursement of the amount paid for the reservation, any change or cancellation thereof must be made in any event 72 hours in advance for any of the premises owned by the PACHA GROUP (including (i) Pacha Club, (ii) El Hotel Pacha, (iii) DESTINO Hotel). Otherwise: (i) the client will lose his/her reservation, and (ii) will not be reimbursed for any amount paid in advance. In the case of Pacha Club, the amount to be paid for the reservation is 50% of the total amount payable to reserve the VIP table, which will be forfeited in the event of cancellation with less than 72 hours’ notice.

However, in the case of Pacha Club, the client will be offered the opportunity to transfer the amount of the reservation to a new date, subject to availability and provided that the cancellation has been made no later than 23:59 hours on the date for which the client or holder of the reservation made the first reservation of the table in the VIP zone.

The Group can make use of the reserved table in either of the following situations: (i) where the client does not appear, or (ii) where the client chooses to leave the event before completion (on the understanding that he/she opts not to enjoy this experience)

What are the types of reservations in the VIP zone?

Your VIP zone reservation can take different forms:

depending on the size of the table; ranging from 2 to up to 500 people, depending on the specific circumstances of each event, for Pacha Club;

depending on its location; VIP zones are divided into different areas;

depending on the price; pricing will depend on variables such as table size, location, or the specific event.

All these rules shall be communicated to the client at the time of making the reservation.

What is the VIP zone table price (deal)?

The price of the table (also called “table deal”) is a set price for: (i) the experience of enjoying the VIP zone of the chosen event and (ii) enjoying on the day the total servings of beverages equal to the amount indicated, calculated based on the retail price (the “Maximum Amount“).

In the case of Pacha Club, if the final consumption of the customer or reservation holder in the VIP zone is less than the Maximum Amount, the client would be permitted: (i) on the one hand, to request: (A) to take with him/her off-site the remaining part of the product ordered on the table in the VIP zone and yet to be consumed or (B) consume it at another time in the same establishment subject to a time limit of 3 days (the “Pending Consumption”); and (ii) on the other hand, request additional product, limited in certain cases to 50% of the amount remaining of the Maximum Amount not consumed by the customer to: (A) take it outside the establishment or (B) consume it at another time in the same establishment subject to a 3-day time limit (the “Extra Consumption”). This is a courtesy (but not a right) that the Group wishes to extend to its customers of those establishments of its Group where it is operationally possible. Without this courtesy, the client will already have enjoyed the experience consisting of attending the show and consuming up to the maximum amount at the chosen show. Both the Pending Consumption and the Extra Consumption are personal and nontransferable.

However, in any event, the right of the client or holder of the reservation of the VIP zone in Pacha Club to request and consume the Extra Consumption: (i) shall expire 3 days from the date on which the first reservation generating the Extra Consumption took place and (ii) shall not relieve the client from the obligation to pay the amount for the reservation of the table in the VIP zone of Pacha Club (which must be fully paid by the client).

In any case, the Extra Consumption will not grant the customer the right to (i) free admission or (ii) to use the table in the VIP zone another day. Clients who use the Extra Consumption another day would pay the entrance charge and would be served an amount of beverage consumptions in the general bar (but not in the VIP zone) equal to the Extra Consumption.

The above conditions relating to the price of the table in the VIP zone of Pacha Club, and in particular the right of the client or reservation holder to use the Extra Consumption if the final consumption is less than the Maximum Amount, shall not be applicable to bookings of tables in (i) El Hotel Pacha; nor (ii) Destino Hotel, and they shall only have the right to request to take with them the excess product requested on the VIP zone table and not yet consumed by the client.

III – GENERAL TERMS AND CONDITIONS OF USE OF UNIVERSO PACHA, S.A. WEBSITE (www.pacha.com)

The terms and conditions indicated below (hereinafter, the “General Terms and Conditions”), control the access, login, navigation, downloading and use of each and every one of the websites and functionalities (tickets, events, booking, VIP bookings, contact details, Pacha Group’s information, etc.) localisable or accessible through the main domain www.pacha.com and its respective subdomains and subdirectories (the “COMPANY WEBSITE” or the “WEBSITE”) implemented by UNIVERSO PACHA, S.A. (hereinafter, indistinctly referred to as the “COMPANY” or “PACHA”) and/or or by any of the existing or future companies forming part of THE PACHA GROUP: UNIVERSO PACHA, S.A., EL HOTEL PACHA, S.L., NUBE, S.L., SWEET PACHA, S.L. MARISOL PACHA IBIZA, A.I.E., PACHA MULTIMEDIA, S.L., PACHA MERCHANDISE, S.L.,PACHA FRANQUICIAS, S.L., NOMAD SUNTRIBE S.L. y CHIORO ITG S.L. (hereinafter, the “PACHA GROUP“), comprising all the activities, events, services, materials and products of the PACHA GROUP.

GENERAL INFORMATION

In accordance with the provisions of Article 10 of Spanish Act 34/2002, of 11th July, on Information Society Services and Electronic Commerce, the aforementioned companies forming part of the PACHA GROUP shall place the following registry information of the website’s owner at its USERS’ disposal:

Company name: UNIVERSO PACHA, S.A. (hereinafter, referred to as “PACHA”) and/or any companies or entities forming part of its Group (hereinafter, referred to as “PACHA GROUP”).

Tax ID number: A-87753935.

Mercantile data: Registered in the Mercantile Registry of Ibiza, under Volume 322, Sheet 168, Section 8ª, Page nº IB-14912

Registered address: Avenida Ocho de Agosto nº 27, 07800, Ibiza, Islas Baleares (Spain).

Contact: You can contact PACHA or any of the companies of PACHA GROUP by ordinary post at its registered address (Avenida Ocho de Agosto nº 27, 07800, Ibiza, Islas Baleares (Spain)or at the following email address: info@pacha.com.

For the purpose of these General Terms and Conditions, all the companies of the PACHA GROUP shall have its registered address at Avenida Ocho de Agosto 27, 07800 Ibiza (Islas Baleares), Spain and with Spanish Tax Identification Number (N.I.F.) A-87753935 and represented by Mr. D. Josep Antoni Escandell Ribas, of full age, Spanish nationality, provided with Spanish Identification Number (D.N.I.) 41.445.547-F

BY ACCESSING, VIEWING OR USING THE MATERIALS, SERVICES OR ACTIVITIES ACCESSIBLE IN OR THROUGH PACHA’S WEBSITE OR OTHER RELATED WEBSITES OR COMPUTER APPLICATIONS, THE USER CONFIRMS THAT HE OR SHE UNDERSTANDS AND ACCEPTS THESE “GENERAL TERMS AND CONDITIONS” AS THE LEGAL EQUIVALENT OF A WRITTEN, SIGNED AND BINDING DOCUMENT. IN ADDITION, THE USER UNDERTAKES THE OBLIGATION TO: (I) DO NOT USE THE WEBSITE AND THE SERVICES PROVIDED WITHIN PACHA’S WEBSITE FOR CARRYING OUT ACTIVITIES FORBIDDEN OR RESTRICTED BY THE LAW AND (II) TO COMPLY AT ALL TIMES WITH THE PRESENT GENERAL TERMS AND CONDITIONS.

IV - SHIPPING, RETURNS AND WITHDRAWAL POLICIES (SPECIFICALLY FOR EL HOTEL PACHA SL/DESTINO PACHA)

GENERAL INFORMATION (SOCIAL ADDRESS)

In accordance with the provisions of Article 10 of Spanish Act 34/2002, of 11th July, on Information Society Services and Electronic Commerce, the aforementioned companies forming part of the PACHA GROUP shall place the following registry information of the website’s owner at its USERS’ disposal:

Company name: EL HOTEL PACHA S.L.

Tax ID number: B-07215874.

Mercantile data: Company duly registered in the Mercantile Registry of Ibiza, under Volume 26, Sheet 70, Page no IB- 1193.

Registered address: Parcela 3, Polígono 16, Ibiza Nueva, 07800, Ibiza, Islas Baleares: Spain.

Contact: You can contact EL HOTEL PACHA at the following email address: elhotel@pacha.com.

For the purpose of these General Terms and Conditions, all the companies of the PACHA GROUP shall have its registered address (TAX ADDRESS) at Avenida Ocho de Agosto 27, 07800 Ibiza (Islas Baleares), Spain and with Spanish Tax Identification Number (N.I.F.) A-87753935 and represented by Mr. Josep Antoni Escandell Ribas, of full age, Spanish nationality, provided with Spanish Identification Number (D.N.I.) 41.445.547-F

BY ACCESSING, VIEWING OR USING THE MATERIALS, SERVICES OR ACTIVITIES ACCESSIBLE IN OR THROUGH PACHA’S WEBSITE OR OTHER RELATED WEBSITES OR COMPUTER APPLICATIONS, THE USER CONFIRMS THAT HE OR SHE UNDERSTANDS AND ACCEPTS THESE “GENERAL TERMS AND CONDITIONS” AS THE LEGAL EQUIVALENT OF A WRITTEN, SIGNED AND BINDING DOCUMENT. IN ADDITION, THE USER UNDERTAKES THE OBLIGATION TO: (I) DO NOT USE THE WEBSITE AND THE SERVICES PROVIDED WITHIN PACHA’S WEBSITE FOR CARRYING OUT ACTIVITIES FORBIDDEN OR RESTRICTED BY THE LAW AND (II) TO COMPLY AT ALL TIMES WITH THE PRESENT GENERAL TERMS AND CONDITIONS.

GENERAL

Directive 2011/83/EU on consumer rights, which applies in all Member States of the European Union, establishes a 14-day right of withdrawal for purchases made at a distance (e.g. online). However, this directive explicitly excludes withdrawal in accommodation services when a specific date or period of performance is foreseen.

In Spain, the General Law for the Defense of Consumers and Users also aligns with the European directive, excluding tourist accommodation services from the right of withdrawal if a specific date or period of performance is foreseen.

Shipping Policies

Booking Confirmation:

Once you have made a reservation through our website, you will receive a confirmation email that will include the details of your reservation. This email acts as proof of the reservation and must be presented at the time of check-in at the hotel along with any other document that allows THE HOTEL to guarantee the identity of the client.

Reservation Modifications:

If you need to modify the details of your reservation, it is essential that you contact our customer service team as soon as possible. Modifications are subject to availability and the hotel's change policies.

Refund Policies

Cancellations and Refunds:

Cancellation with 72 hours' notice: If you decide to cancel your reservation at least 72 hours before your scheduled arrival date, you will receive a full refund of the amount paid.

Cancellation with less than 72 hours' notice: If the cancellation is made less than 72 hours in advance, a charge corresponding to the first night's stay will be applied. The remainder of the amount paid will be refunded.

No Show: In case of no show at the hotel without prior notice of cancellation, the full amount of the reservation will be charged and no refund will be granted.

Refund Procedure:

To request a refund, you must contact our customer service team through the channels provided on our website. The refund will be processed using the same payment method used for the original booking and may take up to 10 business days to be reflected in your account. Refunds cannot be made using a different payment method than the one used.

Right of Withdrawal:

In accordance with current regulations, tourist accommodation services that provide for a specific date or period of execution are excluded from the 14-day right of withdrawal established for purchases made remotely. However, we understand the importance of flexibility for our customers, so we offer the possibility of cancelling the reservation with a full refund if it is made at least 72 hours before the arrival date.

PROTECTION OF PERSONAL DATA AND/OR INFORMATION OF USERS

Data Protection

The COMPANY guarantees the protection and confidentiality of personal data provided by the USER or any supplier representing the USER and/or by any client of the COMPANY via the COMPANY’s WEBSITE.

All of the data provided by the USER or any supplier representing the USER and/or by any client of the COMPANY via the COMPANY’s WEBSITE to PACHA, PACHA GROUP and/or to its employees, will be included in an automatic database of personal information created by and maintained under the responsibility of PACHA, as the parent company of PACHA GROUP under which the brand PACHA operates commercially and manager of this WEBSITE.

The main purpose of the aforementioned COMPANY’s database is to maintain a sales relationship with our clients, the production of statistical studies as well as the sending of newsletters and advertising related to the commercialized products, services, activities and/or events. To that effect, the USER is informed that by registering or filling out his or her personal data and/or information on the COMPANY’s WEBSITE (www.pacha.com), he or she automatically cedes such data and/or information to the COMPANY and PACHA GROUP, who will treat such USER’s data and/or information in compliance with the abovementioned purposes and respecting at all times the General Data Protection Regulation (“GDPR”) and any applicable regulations and/or best practices regarding data protection in force.

Furthermore, in compliance with Article 5 of Spanish Act 15/1999, of 13th December, on the Protection of Personal Data (Ley Orgánica 15/1999, de 13 de diciembre, de Protección de Datos de Carácter Personal) (“LOPD”), and Articles 21 and 22 of Spanish Act 34/2002, of 11th July, on Information Society Services and Electronic Commerce (Ley 34/2002, de 11 de julio, de servicios de la sociedad de la información y de comercio electrónico) (“LSSI”), the COMPANY inform the USER that its data will be processed in the files of the COMPANY and/or, when applicable, of PACHA GROUP, and may be used for the sending of advertising or promotional communications by email or by any other equivalent electronic media.

Notwithstanding the foregoing, in any event, the USER will be entitled to exercise its rights of access, rectification, cancellation and opposition: (i) by regular post at the following address: Avenida de 8 de Agosto 27, 07800 Ibiza (Islas Baleares), Spain, attaching a photocopy of the USER’s ID, or (ii) by email to the following address: lopd@pacha.com.

In case that the USER has the intention to oppose or reject the receipt of advertising or promotional communications by email or by any other equivalent electronic media, he or she may send an email message with the subject “UNSUBSCRIBE COMMERCIAL E-MAIL”, to the following address: lopd@pacha.com.

Other information regarding the protection of the USERS’ information

The COMPANY and PACHA GROUP agree to comply with the applicable regulations regarding (i) data protection services and (ii) the information society and electronic commerce. For such purpose, the COMPANY informs USERS of the following:

The sales on the website pacha.com will be made through integrated management system, licensed to the Software Dual Link and, when applicable, by means of the entity TICKETMASTER (www.ticketmaster.com), which shall guarantee the security of any transaction made by the USERS through the COMPANY’s WEBSITE. The confidentiality of this data is fully guaranteed, in both the respecting of personal data as well as credit card details to guarantee the purchase.

At the time of purchasing and/or booking any service, event or activity at the COMPANY’s WEBSITE, the USER will be permanently informed that his or her personal data and purchasing information will be ceded to whatever service suppliers or third companies who participate in the effective and proper execution of the purchase and/or booking placed by the USER, regardless of the country in which these suppliers and/or third companies may be located, thereby producing an international transfer of data, with the sole purpose of managing the USER’s purchase or booking and ensuring its proper execution.

All of the confidential information which may be sent by the USER of the COMPANY’s WEBSITE at the time of purchasing and/or booking in the COMPANY’s WEBSITE will be encrypted and thus protected from any malicious access by third parties.

Any credit card information and/or any other sensitive information provided by the USER via the COMPANY’s WEBSITE will be duly protected by the COMPANY and/or, when applicable, PACHA GROUP, through the implementation of means which shall ensure the security and proper treatment of such USER’s data and/or information.

Commercial newsletters

Any USER may subscribe to the PACHA and/or the PACHA GROUP newsletter at the COMPANY’S WEBSITE with the purpose of being updated on the latest news, activities, services and/or activities provided by the COMPANY and/or PACHA GROUP.

If you are registered to the newsletter you will receive information and promotions related with PACHA and/or any of the companies forming part of PACHA GROUP. However, at any time, the USER may be able (i) to manage his or her subscriptions and (ii) to unsubscribe himself or herself from the PACHA’s GROUP newsletter and/or mailing list at any time by sending an email to the following email address: lopd@pacha.com, or through the “UNSUBSCRIBE” feature included at the bottom of each commercial email message sent by the COMPANY and/or PACHA GROUP.

Minors

Access, login, navigation, uploading, downloading and/or use of certain materials, services and/or activities addressed to legal adults and available for the USERS at the COMPANY’S WEBSITE, shall be strictly prohibited to minors (it being understood as people under 18 years of age) with regard to the contents, events, parties and/or activities that may be legally forbidden to minors (i.e. nightclub tickets, access to the club, alcohol consumption, subscription or booking of events and activities expressly forbidden to minors, etc.).

GENERAL TERMS AND CONDITIONS OF USE OF THE WEBSITE AND THE CONTENTS

The COMPANY WEBSITE has been created with the following purposes: (i) to make the corporate activities information available to any user or interested third parties; (ii) to make possible for them to contact PACHA and/or any other companies or entities forming part of PACHA GROUP in order to require additional information; and (iii) to make available to the users the possibility to purchase the products offered. The requirement of services or articles offered for its sale in the website will be ruled by the general conditions for specific contracting.

Access and use of the COMPANY’s WEBSITE shall be subject to these General Terms and Conditions. The use of the COMPANY’s WEBSITE owned by PACHA attributes user status and implies the user’s full and unreserved acceptance of all the General Terms and Conditions applicable whenever the USER logs in thereto. The COMPANY reserves the right to modify or amend these General Terms and Conditions at any time. Any change or amendment made to these General Terms and Conditions that can affect the USER’S rights shall be communicated in the COMPANY’s WEBSITE property thereof during the first week subsequent to the implementation of said change or amendment. In addition to this notice that will inform you of said change or amendment, we suggest that you review these General Terms and Conditions periodically to stay abreast of any modification made thereto. On accessing the COMPANY’s WEBSITE property of the PACHA subsequently to the publication of the notice of said changes or amendments, alterations or updates, you are accepting the fulfilment of the new terms and conditions. USERS are aware that access to and use of the COMPANY’s WEBSITE is performed under their sole and exclusive responsibility.

Some services of the COMPANY’s WEBSITE and/or any other web pages property of the PACHA GROUP may be subject to particular terms and conditions, rules and instructions which, as the case may be, replace, complete and/or modify these General Terms and Conditions, which must be accepted by the USER before using the COMPANY’s WEBSITE. The provision of the service at the USER’S request through the COMPANY’s WEBSITE implies the express acceptance of the applicable Particular Terms and Conditions. These General Terms and Conditions and Particular Terms and Conditions are independent documents to the General or Particular terms and conditions applicable to particular purchases or services, which may be applicable in each case in accordance with the type of service contracted by PACHA.

The expression “COMPANY’s WEBSITE” comprises, in an illustrative and nonlimiting manner, all the content, data, graphics, texts, logos, trademarks, software, pictures, animations, musical creations, videos, sounds, drawings, photographs, expressions and information and other elements included therein and, in general, all the creations expressed by any means or medium, tangible or intangible, regardless of whether they are susceptible or not susceptible to intellectual property in accordance with the Consolidated Text of the Spanish Intellectual Property Law.

These General Terms and Conditions and the Particular Terms and Conditions that can be applied with advance notice in particular cases are expressly accepted without reservation by the USER for merely accessing the COMPANY’s WEBSITE and using the materials, services and activities of the COMPANY’s WEBSITE in any manner. When access to and use of certain materials services and/or activities of the COMPANY’s WEBSITE is subject to Particular Terms and Conditions, the USER shall be informed of said General Terms and Conditions and, as the case may be, shall replace, complete and/or modify the General Terms and Conditions set forth herein. Access to and use of said materials, services and/or activities subject to Particular Terms and Conditions shall therefore imply full compliance with the Particular Terms and Conditions that regulate them in the version published at the time the USER accesses them, said Particular Terms and Conditions being automatically incorporated to these General Terms and Conditions. In the event of contradiction between the terms and conditions expressed in these General Terms and Conditions and the Particular Terms and Conditions, the terms agreed in the Particular Terms and Conditions shall prevail in all cases and at all times, although only as regards the incompatible provisions and only with respect to those materials, services and/or activities of the COMPANY’s WEBSITE subject to said Particular regulation. PACHA may modify, unilaterally and without notice, the provision, configuration, content and services of the COMPANY’s WEBSITE and the General Terms and Conditions thereof. If these General Terms and Conditions were replaced by others fully or partially, said new General Terms and Conditions or, where applicable, Particular Terms and Conditions, shall be understood to be accepted in the same manner as those set forth herein. However, COMPANY’s WEBSITE USERS must periodically review these General Terms and Conditions and the Particular Terms and Conditions of the COMPANY’s WEBSITE services they use in order to stay abreast of any updates. Should the USER not accept these General Terms and Conditions or the Particular Terms and Conditions, the USER must abstain from accessing the COMPANY’s WEBSITE or, in the case of being already logged in, close the session.

USERS shall establish the appropriate technical security measures to avoid unwanted actions in their information systems, files and computer equipment used to access the Internet and, particularly, the COMPANY’s WEBSITE, being aware that the Internet is not a completely secure environment. In general, the services, materials and/or activities offered through the COMPANY’s WEBSITE shall be available in Spanish, although the COMPANY may discretionally present said services, materials and/or activities in other languages. The cost of the telephone access or other type of cost required to access the COMPANY’s WEBSITE shall be borne exclusively by the USER.

USER LIABILITY FOR THE USE OF THE COMPANY’s WEBSITE

USERS shall in no case modify or delete the COMPANY’s identification details. USERS may only access the services, materials and/or activities of the COMPANY’s WEBSITE through the means or procedures placed at their disposal for such purpose in the COMPANY’s WEBSITE itself or which are normally used on the Internet for such purpose, provided that they do not violate intellectual/industrial property rights or imply any kind of damage to the COMPANY’s WEBSITE or to its information or to the services offered.

USERS undertake to use the services, the information and materials of the COMPANY’s WEBSITE in accordance with the law and with these General Terms and Conditions. In no case shall the use of the COMPANY’s WEBSITE by USERS infringe the current legislation, morality, good practices and public order, and shall use the services, information and materials of the COMPANY’s WEBSITE in a correct and lawful manner at all times.

Likewise, the USER guarantees that it has the necessary representation capacity to act with respect to PACHA on behalf of the company they represent, and to assume rights and obligations on behalf of said company, holding the PACHA harmless and exempt from liability for any damages and losses caused by the cancellation or termination of the acts performed through the COMPANY’s WEBSITE.

The USER shall:

Provide the necessary data to sign up on the COMPANY’s WEBSITE and ensure the proper functioning thereof, as well as keeping said data updated, communicating any change therein in the shortest possible time.

Guarantee the authenticity of the data provided upon completing the necessary forms to subscribe to the services. Likewise, the USER and the supplier he or she represents shall be solely responsible for the damages and losses caused to PACHA as a result of inaccurate or false statements.

Fulfil his or her commitments with respect to the information sent via the COMPANY’s WEBSITE. In the event that the USER or the supplier that he or she represents does not demonstrate the necessary commercial diligence or does not fulfil the obligations acquired, the COMPANY reserves the right to temporarily or permanently exclude them from the COMPANY’s WEBSITE.

Accept the Particular Terms and Conditions with respect to certain services, as determined in these General Terms and Conditions or, where applicable, in the Particular Terms and Conditions of said services.

Use the services, materials and/or activities of the COMPANY’s WEBSITE for exclusively professional use, within the scope of its activity.

Guarantee that the bookings and service proposals uploaded into the COMPANY’s WEBSITE are given the same consideration and validity as bookings and service proposals sent via traditional means.

Make proper and lawful use of the COMPANY’s WEBSITE, in accordance with current legislation, morality, good practices and public order.

Under no circumstances, USERS shall not perform the following activities:

Disseminate content or propaganda of a nature that is pornographic, obscene, denigratory or incites or promotes the commitment of criminal, violent, defamatory or degrading acts on the grounds of age, religion or beliefs; or that directly or indirectly encourages, promotes or incites terrorism or that is of a nature that is contrary to human rights and the basic rights and freedoms of third parties, to current legislation, morality, good practices and public order, or with injurious intentions that could in any manner prejudice, damage or prevent access thereto, to the detriment of the COMPANY or third parties.

Perform acts contrary to the intellectual and/or industrial property rights of their legitimate owners.

Cause damage to the COMPANY’s computer systems, those of its suppliers or third parties and/or introduce or disseminate computer viruses, malicious code or software or other type of systems that could cause damage or alterations in computer systems, or unauthorised alteration of the contents, programs or systems accessible through the materials or services of the COMPANY’s WEBSITE, or in the information systems, files and computer equipment of the USERS thereof, or the unauthorised access to any materials and services of the COMPANY’s WEBSITE.

Transmit advertising via any means, particularly via electronic messages, when the remittance of said advertising has not been authorised by the recipient.

Use the COMPANY’s WEBSITE, wholly or in part, to promote, sell, contract, disseminate proprietary or third-party advertising or information without the COMPANY’s prior written authorisation, in relation to products, services and/or activities other than those offered by the USER to the COMPANY, or include hyperlinks on their private or commercial websites to the COMPANY’s WEBSITE without the express authorisation of the COMPANY.

Use the services, materials and/or services offered through the COMPANY’s WEBSITE in a manner contrary to the General Terms and Conditions and/or Particular Terms and Conditions that control the use of a certain service and/or content, to the detriment of or undermining the rights of other users.

Delete or modify in any way the protection or identification devices of the COMPANY or its legitimate owners contained in the COMPANY’s WEBSITE, or the symbols, logos or trademarks that the COMPANY or third parties that legitimately own the rights thereto incorporate in their creation and may be subject to intellectual or industrial property.

Include, without the COMPANY’s prior written authorisation, “meta tags” corresponding to trademarks, logos, commercial names or distinctive signs property of the COMPANY or of any of the companies of PACHA GROUP on web pages controlled or owned by unauthorised third parties. Or use trademarks, logos, commercial names or any other identifying sign that is subject to intellectual or industrial property rights, without the prior express written authorisation of their legitimate owner.

Reproduce, wholly or in part, copy, distribute, rent, transform or grant public access to, through any public communication medium, the materials and information contained in the COMPANY’s WEBSITE, or include them in a different website without the COMPANY’s prior written authorisation.

Include, in a website owned or controlled by the COMPANY, a hyperlink that generates a window or session of the navigation software used by a USER of said website, in which proprietary trademarks, commercial names or distinctive signs are included and wherethrough the COMPANY’s WEBSITE is shown.

USERS shall be liable to the COMPANY, or third parties, for any damages or losses of any kind arising from the direct or indirect nonfulfillment of or noncompliance with these General Terms and Conditions. The COMPANY shall ensure compliance with the current legal system at all times and reserves the right to fully or partially refuse, at its sole discretion, at any time and without prior notice, access to any user to the COMPANY’s WEBSITE if one or several of the circumstances described in this clause are fulfilled.

INTELLECTUAL AND INDUSTRIAL PROPERTY

All the materials, information and/or services contained in the COMPANY’s WEBSITE shall be subject to current intellectual and/or industrial property legislation. Rights over materials, services, events, and other elements displayed on the COMPANY’s WEBSITE (including, for merely illustrative and non-limiting purposes, drawings, texts, graphics, photographs, audio, video, software, distinctive signs, etc.) are the property of the COMPANY and, when applicable, of any of the companies forming part of PACHA GROUP and/or, as the case may be, to third parties who have consented to the transfer thereof to the COMPANY or to PACHA GROUP. Likewise, the COMPANY and, when applicable, PACHA GROUP is the owner of the proprietary logos, commercial names, domains and trademarks. The materials, information and/or services uploaded into the COMPANY’s WEBSITE (photographs, audio, video, etc.) shall respect image and intellectual property rights (if any). The USER shall be solely responsible for any claim filed against the COMPANY as a result of the use and dissemination of said materials, information and/or services.

Access, navigation, use, uploading and/or downloading of materials and/or use of the services or activities contained in the COMPANY’s WEBSITE by the USER shall in no case be deemed to be a waiver, transmission, licence or total or partial transfer of the aforementioned rights by the COMPANY, and, when applicable, by PACHA GROUP and/or, as the case may be, by the owner of the corresponding rights. Consequently, users shall not delete, ignore or manipulate the copyright warning and any other data identifying the rights of the COMPANY, PACHA GROUP and/or its respective owners incorporated to the contents, services and/or activities, as well as the technical protection devices or any information and/or identification mechanisms that may be contained therein. In particular, the use of any materials or elements of the COMPANY’s WEBSITE for total or partial inclusion thereof in other websites outside of the COMPANY’s WEBSITE is strictly prohibited without the prior written authorisation of the owners of the COMPANY’s WEBSITE.

References to commercial or registered names and trademarks, logos or other distinctive signs, whether owned by the COMPANY, by PACHA GROUP and/or third-party companies, is implicitly prohibited without the consent of the COMPANY, of PACHA GROUP and/or their legitimate owners. In no case, unless expressly stated otherwise, shall the access to or use of the COMPANY’s WEBSITE confer any rights on the USER over the trademarks, logos and/or distinctive signs included therein and protected by law.

All intellectual and/or property rights are reserved and, in particular, modifying, fixing, copying, reusing, exploiting in any way, reproducing, transforming, dubbing, subtitling, transferring, selling, renting, lending, publishing, making second or subsequent publications, uploading files, sending by email, transmitting, using, processing or distributing in any way all or part of the contents, elements and products, where applicable, included in the COMPANY’s WEBSITE for public or commercial purposes other than those that are the object of the provision by the USER to the COMPANY is strictly prohibited without the express written authorisation of the COMPANY or, as the case may be, the corresponding rights owner. If the action or omission, fault or negligence directly or indirectly attributable to the COMPANY’s WEBSITE USER that gives rise to the infringement of the intellectual and industrial property rights of the COMPANY, PACHA GROUP and/or third parties, gives rise to damage, losses, joint and several obligations, costs of any nature, penalties, coercive measures, fines and other amounts arising from any claim, demand, action, lawsuit or proceeding, whether civil, criminal or administrative, the COMPANY or, when applicable, PACHA GROUP shall be entitled to bring legal action against said user and claim any indemnity amounts, moral damages or damage to its reputation, consequential damages and loss of profit, advertising or any other costs by way of compensation, arising from penalties or judgments, late payment interests, cost of financing the total sum of the damages caused to the COMPANY, PACHA GROUP and/or third parties, legal and defence costs (including prosecutors and lawyers) in any proceedings in which the COMPANY and/or PACHA GROUP is sued for the previously expounded reasons, for the damages and losses arising from wrongful action or omission, notwithstanding the right to take any other action to which the COMPANY is entitled. Any claims that could be filed by the USER in relation to possible infringements of the intellectual or industrial property rights relating to the COMPANY, PACHA GROUP and/or third parties who have consented to the transfer thereof to the COMPANY or to PACHA GROUP, shall be addressed to the COMPANY’s Legal Advisory Department, located for this purposes at Avenida Ocho de Agosto nº 27, 07800, Ibiza, Islas Baleares (Spain).

INFORMATION AND ELEMENTS OF THE COMPANY’s WEBSITE

Company’s corporate information

The USER is aware of and accepts that any data relating to the COMPANY, to PACHA GROUP or to any of the companies comprising said business group of an economic, financial and/or strategic nature (hereinafter, “Corporate Information“) is provided solely for information purposes. The Corporate Information has been obtained from reliable sources. However, despite having taken reasonable measures to ensure that said information is truthful, actual and can reveal the COMPANY’s corporate results, the COMPANY does not declare or guarantee that it is accurate, comprehensive or updated, and should not be relied upon in absolute terms. The Corporate Information that can be found in the COMPANY’s WEBSITE does not imply any kind of recommendation or investment and shall not be considered as such, or financial assessment of any kind, and no part of its content shall be taken as a basis for carrying out investments or making corporate decisions of any kind.

Information provided or published by USERS and/or third parties

The COMPANY’s WEBSITE may include information or contents provided by sources other than the COMPANY, including information provided by the USERS of the COMPANY’s WEBSITE themselves. The COMPANY does not guarantee or assume any responsibility for the accuracy, integrity or exactness of such information and/or contents.

USERS shall not introduce, store or disseminate, through the COMPANY’s WEBSITE, any content or material that infringes intellectual or industrial property rights or, in general, any content which they do not have the right, pursuant to law, to reproduce, distribute, adapt, copy, fix or make it available to third parties. Information shall be understood to be elements or contents received by the USER in the COMPANY’s WEBSITE, those received by any means, whether comments, suggestions or ideas, including those containing videos, texts, photographs, images, audio, software, etc. Said contents shall be considered to be transferred to the COMPANY free of charge, for the maximum time allowed and for everyone, and can be updated by the COMPANY within the limits established by the applicable legislation, there being no applicable obligation of confidentiality in relation to said contents or information, except the USER’S proprietary information or its supplier’s proprietary information. The authorisation for the COMPANY to use the USER’S brand image, without compensation, for commercial purposes is understood to be included in this transfer.

Due to the large amount of material that can be housed in the COMPANY’s WEBSITE, it is impossible for the COMPANY to verify the originality or non-infringement of third-party rights over the contents supplied by the USER, who shall be ultimately responsible for all the effects of the infringements that could eventually be committed as a result of supplying said information.

The COMPANY may modify the materials supplied by the USERS in order to adapt them to the formatting requirements of the COMPANY’s WEBSITE.

The COMPANY is not responsible for the use made by the USER of the contents housed in the COMPANY’s WEBSITE. Neither will it be responsible for controlling whether the contents infringe or do not infringe the rights mentioned in the preceding paragraphs.

LINKS OR HYPERLINKS TO THE COMPANY’s WEBSITE

Those USERS who wish to introduce links or hyperlinks from their own website to the COMPANY’s WEBSITE shall fulfil the terms and conditions set out below, the ignorance of which does not exempt the USERS from fulfilling the legal obligations arising therefrom:

The link or hyperlink shall only provide a link to the homepage or main page of the COMPANY’s WEBSITE, whereas it shall not reproduce it in any way (online, links, deep links, browser or border environment, copy of texts, graphics, etc.).

The establishment of frames of any kind that wrap the COMPANY’s WEBSITE or allow the visualisation of part or all of the COMPANY’s WEBSITE through Internet addresses other than that of the COMPANY’s WEBSITE and, in any case, that allow the visualisation of elements of the COMPANY’s WEBSITE jointly with contents outside of the COMPANY’s WEBSITE, in such a manner as to: (i) induce or be susceptible to error, confusion or deceit of the users about the truthfulness of the origin of the elements displayed or the services used; (ii) represent an act of disloyal comparison or imitation; (iii) serve to take advantage of the COMPANY’s trademark and prestige and/or, when applicable, of PACHA GROUP’s trademark and prestige; or (iv) in any other way, be prohibited by current legislation.

The page housing the link shall not carry out any type of false, inaccurate or incorrect manifestations about the COMPANY, its employees, clients or about the quality of the services it renders.

In no case shall the page housing the link suggest or state that the COMPANY has given its consent for inserting the link or otherwise sponsors, collaborates, verifies or supervises the publisher’s services.

The use of any pictorial or mixed trademark or any other distinctive sign of the COMPANY on the publisher’s website is prohibited except in the cases envisaged by law or expressly authorised by the COMPANY and provided that, in these cases, a direct link with the COMPANY’s WEBSITE is permitted in the manner established in this clause.

The page establishing the link must faithfully comply with the law and cannot in any case lint to contents of its own or of third parties that:

are illegal, harmful or immoral and indecent (including for example, but not limited to pornography, violent, racist, etc.);

induce or may induce in the user a false conception that the COMPANY subscribes, backs or adheres or in any supports the publisher’s ideas, manifestations or expressions, whether legal or illegal; and (iii) may be inappropriate or irrelevant to the COMPANY’s activity regarding the place, contents and subject matter of the publisher’s website.

The authorisation to insert a link or hyperlink does not imply, in any case, the COMPANY’s consent to reproduce the visual and functional aspects of the COMPANY’s WEBSITE and/or contents. In particular, the authorisation to insert hyperlinks in the COMPANY’s WEBSITE shall be subject to the respect for human dignity and freedom. The website in which the hyperlink is established shall not contain unlawful information or content contrary to morality and good practices and to public order, neither shall it contain content contrary to any third-party rights.

The establishment of the link does not imply, in any case, the existence of a relationship between the COMPANY and the owner of the page in which it is established, nor the COMPANY’s acceptance and approval of the contents or services offered therein and made available to the public. The COMPANY and/or PACHA GROUP may request, at any time and without need to justify said request, the elimination of any link or hyperlink to the COMPANY’s WEBSITE, whereupon the website owner publishing the link to eliminate it immediately.

USE OF COOKIES

The COMPANY uses cookies to customise user navigation through its COMPANY’s WEBSITE. Cookies are files sent by a browser by means of a web server for maintaining the browsing session, storing their IP address (of their computer) and other possible navigation data. Beacons are electronic images that allow the COMPANY’s WEBSITE to count the number of visitors and USERS who have logged into the COMPANY’s WEBSITE and access certain cookies. These cookies allow the COMPANY’s server to recognize the browser of the USER’S computer for the purpose of facilitating navigation and measuring the number of hits and traffic parameters (by means of beacons), and controlling the progress and number of logins, by using the information contained in the cookies in an unrelated manner with respect to any other existing user data. For further information on cookies, please read the COMPANY’s Privacy Policy and the COMPANY’s Cookies Policy available at the COMPANY’s WEBSITE.

WARRANTIES

The COMPANY declares that it has adopted all the necessary means, within the scope of its possibilities and the current state of the art, to guarantee the proper functioning of the COMPANY’s WEBSITE and to avoid the existence and transmission of viruses and other harmful or malicious components to USERS. If the USER is aware of the existence of any unlawful or illegal content, contrary to copyright laws or which infringes intellectual and/or industrial property rights, he or she shall notify the COMPANY or to PACHA GROUP immediately so that it may adopt the relevant measures.

LIABILITIES

The COMPANY and, when applicable, PACHA GROUP are released from all liability for damages and losses of any kind and nature in the following cases:

Impossibility or difficulty in the connection used to access the COMPANY’s WEBSITE, service interruptions, delays, errors and malfunctions thereof, regardless of the type of connection or technical means used by the USER.

Interruption, suspension or cancellation of the access to the COMPANY’s WEBSITE and for the availability and continued operation of the COMPANY’s WEBSITE or of the services and/or elements thereof, due to the interruption of the technical maintenance service of COMPANY’s WEBSITE or for causes beyond the COMPANY’s control or due to the services of the information service providers.

Malicious or negligent actions of the USER or due to force majeure and any other causes beyond the COMPANY’s control.

Specialised attacks by so-called “hackers” or third parties to the security or integrity of the computer system, provided that the COMPANY has adopted all the existing security measures within its technical possibilities.

Damages or losses caused to the information, contents, products and services provided, communicated, housed, transmitted, displayed or offered by third parties external to the COMPANY, including information society service providers, through a website which can be accessed through a link provided on this site.

Any loss or damage to the USER’S software or hardware arising from the access to the COMPANY’s WEBSITE or from the use of the information or elements contained therein.

Suitability, reliability, availability, timeliness or accuracy of the information or services contained in the COMPANY’s WEBSITE, or the direct or indirect damages caused in relation to the use of the information or elements contained therein.

Processing and subsequent use of personal data carried out by third parties external to the COMPANY, as well as the ownership of the information requested by said third parties.

The USERS of the COMPANY’s WEBSITE shall be personally liable for the damages and losses of any nature caused to the COMPANY or to PACHA GROUP, directly or indirectly, as a result of the nonfulfillment of any of the obligations arising from these General Terms and Conditions. In any case, regardless of the cause, the COMPANY shall not assume any responsibility whatsoever, whether for direct or indirect damages, consequential damages and loss of profit. The USER shall be solely responsible for the infringements incurred or the damages he or she causes to the COMPANY’s WEBSITE, which is exonerated from any liability. The USER is solely responsible for any claim or legal, court or out-of-court proceedings initiated by third parties against the COMPANY, PACHA GROUP or against the USER on the grounds of the use of the service or for the information sent to the COMPANY by any means. The USER assumes all the expenses, costs and indemnities incurred by the COMPANY arising from such claims or legal actions.

The COMPANY places a series of links, banners or other type of links that could give the USER access to third-party websites at the user’s disposal.

Access to other third-party websites through said connections or links shall be provided under the USERS’ sole responsibility. The COMPANY shall not be responsible, in any case, for the damages or losses arising from said use or activities.

In relation to responsibility for content, the COMPANY and/or PACHA GROUP shall never be responsible in the following cases:

For the damages or losses caused by the information, contents, products and services provided, communicated, housed, transmitted, displayed or offered by third parties external to the COMPANY, including information society service providers, through a website that can be accessed via a link on that site.

For any damage or loss in the user’s software or hardware arising from the access to the COMPANY’s WEBSITE or from the use of the information or applications contained therein.

For the suitability, reliability, availability, timeliness or accuracy of the information or services of the COMPANY’s WEBSITE, or for the direct or indirect damages related to the use of the information or applications contained therein.

The COMPANY publishes its contents in Spain. Given the “non-territorial” nature of Internet connections, the COMPANY does not guarantee the suitability or availability of the COMPANY’s WEBSITE outside Spain. Should any or all of the contents or elements housed in the COMPANY’s WEBSITE be considered illegal in other countries, access thereto and use thereof by the USERS is prohibited and, in the event that these occur, shall be exclusively under the USERS’ responsibility, whereupon the USERS undertake to fulfil and comply with the applicable laws of these countries.

MISCELLANEA

The access to, contents and services offered through the COMPANY’s WEBSITE are initially indefinite, unless established otherwise in the General Terms and Conditions or the legislation applicable at any given time. However, the COMPANY reserves, without need for advanced notice and at any time, the right to suspend, refuse or temporarily or definitively restrict access to the COMPANY’s WEBSITE, to make the changes and amendments it deems relevant to the COMPANY’s WEBSITE, services, material, activities or information offered, to the presentation or location thereof and to the General Terms and Conditions without having to indemnify the USER in any way.

Any clause or provision of these General Terms and Conditions that is or is deemed to be illegal, invalid or unenforceable shall be excluded and replaced by another similar one, without affecting or altering the other provisions, which shall not be affected by any illegal, invalid or unenforceable clause or provision, but rather shall be completely valid. The COMPANY excludes any type of warranty and, therefore, is released from all liability arising from the preceding points and from other aspects that may not be envisaged herein.

These General Terms and Conditions are governed by Spanish law.

The parties freely subject themselves, for conflict resolution and waiving any other jurisdiction, to the Courts and Tribunals of the City of Ibiza.

I – CONDICIONES GENERALES DE COMPRA DE ENTRADAS ONLINE DEL GRUPO PACHA

1.1 La edad mínima para acceder a las discotecas es de 18 años.

Las entradas adquiridas son para uso personal e intransferible. El nombre que aparece en la entrada debe coincidir con la documentación que se presentará en la puerta de la discoteca. En ningún caso se permitirá la reventa de la misma. No se permitirá el acceso si la entrada está incompleta, enmendada, rota, con indicios de falsificación o sin billete físico o digital.

En el caso de compras múltiples es imprescindible que el portador de la entrada esté presente para acceder al recinto. Se deberá mostrar la documentación original con la que se ha realizado la compra y bajo ningún concepto se permitirá el acceso en ausencia del titular.

El titular de la tarjeta de crédito deberá presentar a la entrada de la discoteca, la misma utilizada para realizar el pago y un documento de identidad que incluya fotografía (carné de conducir, DNI o pasaporte). No se admiten fotocopias.

En el caso de que la tarjeta con la que se realizó el pago de la compra sea fraudulenta, por favor, póngase en contacto con nosotros al menos veinticuatro (24) horas antes del evento a info@pacha.com. En este caso, las entradas objeto de la compra quedarán anuladas.

El club se reserva el derecho de admisión bajo determinadas condiciones, entre las que se incluyen alcohol, drogas o sustancias estupefacientes o actitudes violentas, entre otras. En caso de que se deniegue la entrada, GRUPO PACHA reembolsará íntegramente el importe de la entrada contactando con info@pacha.com.

En caso de robo o pérdida de las entradas adquiridas, por favor, póngase en contacto con nosotros por correo electrónico en info@pacha.com, lo antes posible.

Los compradores de entradas para zonas VIP deberán ir correctamente vestidos con ropa elegante (Se prohíbe la entrada a todas las personas con atuendo playero, incluidos bañadores, bermudas, sandalias de playa, chanclas con el torso descubierto u hombres con chaleco). No obstante lo anterior, GRUPO PACHA se reserva el derecho de admisión a la zona VIP del club a pesar de no cumplirse las condiciones antes mencionadas.

GRUPO PACHA no acepta cambios, modificaciones o devoluciones de entradas una vez realizado el evento.

En caso de cancelación del espectáculo o fiesta, se avisará previamente al USUARIO por correo electrónico y se procederá a la devolución íntegra del importe de la compra. No obstante, GRUPO PACHA excluye expresamente de esta garantía.

Los line ups de DJ y/o espectáculos, fiestas o eventos podrán sufrir modificaciones por cualquier causa de fuerza mayor.

II – CONDICIONES GENERALES APLICABLES A LAS RESERVAS DE LA ZONA VIP DE GRUPO PACHA

Con vistas a la pista de baile, Pacha VIP es una fabulosa opción para vivir una experiencia única. Un lugar fantástico para ver lo que ocurre a tu alrededor mientras disfrutas de la libertad y la intimidad pero sintiendo la energía del DJ, la música y el público.

¿Cuáles son las principales ventajas de la ZONA VIP?

En general, tendría las siguientes ventajas:

Parking para la zona VIP, sujeto a disponibilidad y a determinadas condiciones en cada uno de los establecimientos del Grupo Pacha.

Acceso directo sin colas.

Atención personalizada de nuestro personal dedicado a los clientes VIP.

Mayor seguridad.

Ambiente y ubicación privilegiada en la zona VIP.

Máxima exclusividad y restricción de acceso.

¿Existen diferencias en la zona VIP entre los distintos establecimientos del Grupo?

Sí.

En general, la ZONA VIP ofrece un servicio de parking gratuito en la zona VIP.

Si ... GRUPO PACHA dispone de condiciones más específicas, en comparación con: (i) El Hotel Pacha (dada su configuración como hotel) y (ii) DESTINO Hotel (dada su configuración como hotel).

¿Cuáles son las principales condiciones de las reservas en la zona VIP?

Todas las reservas en la zona VIP deben realizarse con tarjeta de crédito.

Al acceder a la zona VIP el cliente deberá mostrar su DNI o número de pasaporte, junto con la tarjeta de crédito con la que realizó la reserva.

Para obtener el reembolso íntegro del importe pagado por la reserva, cualquier cambio o cancelación de la misma deberá realizarse en todo caso con 72 horas de antelación para cualquiera de los locales propiedad del GRUPO PACHA UP (incluyendo (i) Pacha Club, (ii) El Hotel Pacha, (iii) DESTINO Hotel). En caso contrario: (i) el cliente perderá su reserva, y (ii) no se le reembolsará ningún importe pagado por adelantado. En el caso de Pacha Club, el importe a abonar por la reserva es el 50% del importe total a abonar para reservar la mesa VIP, que se perderá en caso de cancelación con menos de 72 horas de antelación.

No obstante, en el caso de Pacha Club, se ofrecerá al cliente la posibilidad de trasladar el importe de la reserva a una nueva fecha, sujeto a disponibilidad y siempre que la cancelación se haya producido como máximo a las 23:59 horas de la fecha para la que el cliente o titular de la reserva realizó la primera reserva de la mesa en la zona VIP.

El Grupo podrá hacer uso de la mesa reservada en cualquiera de las siguientes situaciones: (i) en caso de que el cliente no se presente, o (ii) en caso de que el cliente opte por abandonar el evento antes de su finalización (entendiendo que opta por no disfrutar de esta experiencia)

¿Cuáles son los tipos de reservas en la zona VIP?

La reserva de tu zona VIP puede adoptar diferentes modalidades:

en función del tamaño de la mesa; desde 2 hasta 500 personas, dependiendo de las circunstancias específicas de cada evento, para Pacha Club;

en función de su ubicación; las zonas VIP se dividen en diferentes áreas;

en función del precio; El precio dependerá de variables como el tamaño de la mesa, la ubicación o el evento en concreto.

Todas estas normas se comunicarán al cliente en el momento de realizar la reserva.

¿Qué es el precio de mesa (deal) de la zona VIP?

El precio de la mesa (también llamado “deal de mesa”) es un precio fijo por: (i) la experiencia de disfrutar de la zona VIP del evento elegido y (ii) disfrutar el día de la totalidad de las porciones de bebidas iguales a la cantidad indicada, calculada en base al precio de venta al público (el “Importe Máximo”).

En el caso de Pacha Club, si el consumo final del cliente o titular de la reserva en la zona VIP es inferior al Importe Máximo, el cliente estaría autorizado: (i) por un lado, a solicitar: (A) llevarse fuera del establecimiento la parte restante del producto pedido en la mesa de la zona VIP y que aún no haya consumido o (B) consumirlo en otro momento en el mismo establecimiento sujeto a un límite temporal de 3 días (el “Consumo Pendiente”); y (ii) por otro lado, solicitar producto adicional, limitado en determinados casos al 50% de la cantidad restante del Importe Máximo no consumido por el cliente para: (A) llevarlo fuera del establecimiento o (B) consumirlo en otro momento en el mismo establecimiento sujeto a un límite temporal de 3 días (el “Consumo Extra”). Se trata de una cortesía (que no un derecho) que el Grupo desea extender a sus clientes de aquellos establecimientos de su Grupo en los que operativamente sea posible. Sin esta cortesía, el cliente ya habrá disfrutado de la experiencia consistente en asistir al espectáculo y consumir hasta la cantidad máxima en el espectáculo elegido. Tanto las Consumiciones Pendientes como las Consumiciones Extra son personales e intransferibles.

No obstante, en todo caso, el derecho del cliente o titular de la reserva de la zona VIP de Pacha Club a solicitar y consumir las Consumiciones Extra: (i) caducará a los 3 días desde la fecha en la que se produjo la primera reserva generadora de las Consumiciones Extra y (ii) no eximirá al cliente de la obligación de abonar el importe de la reserva de mesa en la zona VIP de Pacha Club (que deberá ser abonado íntegramente por el cliente).

En todo caso, las Consumiciones Extra no darán derecho al cliente (i) a la entrada gratuita ni (ii) al uso de la mesa de la zona VIP otro día. Los clientes que utilicen las Consumiciones Extra otro día abonarán el precio de la entrada y se les servirá una cantidad de consumiciones de bebida en la barra general (pero no en la zona VIP) igual a las Consumiciones Extra.

Las condiciones anteriores relativas al precio de la mesa en la zona VIP de Pacha Club, y en particular el derecho del cliente o titular de la reserva a utilizar el Consumo Extra si el consumo final es inferior al Importe Máximo, no serán aplicables a las reservas de mesas en (i) El Hotel Pacha; ni (ii) Destino Hotel, y únicamente tendrán derecho a solicitar llevar consigo el exceso de producto solicitado en la mesa de la zona VIP y aún no consumido por el cliente.

III – CONDICIONES GENERALES DE USO DEL SITIO WEB DE UNIVERSO PACHA, S.A. (www.pacha.com)

Los términos y condiciones que se indican a continuación (en adelante, los “Términos y Condiciones Generales”), regulan el acceso, login, navegación, descarga y uso de todos y cada uno de los sitios web y funcionalidades (entradas, eventos, reservas, reservas VIP, datos de contacto, información del Grupo Pacha, etc.) localizables o accesibles a través del dominio principal www.pacha.com y sus respectivos subdominios y subdirectorios (el “SITIO WEB DE LA COMPAÑÍA” o el “SITIO WEB”) implementados por UNIVERSO PACHA, S.A. (en adelante, indistintamente denominada como la “COMPAÑÍA” o “PACHA”) y/o por cualquiera de las empresas existentes o futuras que formen parte de EL GRUPO PACHA: UNIVERSO PACHA, S.A., EL HOTEL PACHA, S.L., NUBE, S.L., SWEET PACHA S.L, S.L. MARISOL PACHA IBIZA, A.I.E., PACHA MULTIMEDIA, S.L., PACHA MERCHANDISE, S.L., PACHA FRANQUICIAS, S.L., NOMAD SUNTRIBE S.L. y CHIORO ITG S.L., (en adelante, el “GRUPO PACHA”), que comprende todas las actividades, eventos, servicios, materiales y productos del GRUPO PACHA.

INFORMACIÓN GENERAL

De conformidad con lo establecido en el artículo 10 de la Ley 34/2002, de 11 de julio, de Servicios de la Sociedad de la Información y de Comercio Electrónico, las citadas empresas integrantes del GRUPO PACHA ponen a disposición de los USUARIOS los siguientes datos registrales del titular del sitio web:

Denominación social: UNIVERSO PACHA, S.A. (en adelante, “PACHA”) y/o cualesquiera empresas o entidades que formen parte de su Grupo (en adelante, “GRUPO PACHA”).

Número de identificación fiscal: A-87753935.

Datos mercantiles: Inscrita en el Registro Mercantil de Ibiza, Tomo 322, Folio 168, Sección 8ª, Hoja nº IB-14912

Dirección social: Avenida Ocho de Agosto nº 27, 07800, Ibiza, Islas Baleares (España).

Contacto: Puede ponerse en contacto con PACHA o con cualquiera de las empresas del GRUPO PACHA mediante correo ordinario a su domicilio social (Avenida Ocho de Agosto nº 27, 07800, Ibiza, Islas Baleares (España) o en la siguiente dirección de correo electrónico: info@pacha.com.

A los efectos de las presentes Condiciones Generales, todas las empresas del GRUPO PACHA tendrán su domicilio social en Avenida Ocho de Agosto 27, 07800 Ibiza (Islas Baleares), España y con Número de Identificación Fiscal (N.I.F.) A-87753935 y representadas por D. D. Josep Antoni Escandell Ribas, mayor de edad, de nacionalidad española, provisto de Número de Identificación (D.N.I.) 41.445.547-F

AL ACCEDER, VISUALIZAR O UTILIZAR LOS MATERIALES, SERVICIOS O ACTIVIDADES ACCESIBLES EN O A TRAVÉS DEL SITIO WEB DE PACHA U OTROS SITIOS WEB O APLICACIONES INFORMÁTICAS RELACIONADAS, EL USUARIO CONFIRMA QUE ENTIENDE Y ACEPTA ESTOS “TÉRMINOS Y CONDICIONES GENERALES” COMO EL EQUIVALENTE LEGAL DE UN DOCUMENTO ESCRITO, FIRMADO Y VINCULANTE. ADEMÁS, EL USUARIO SE COMPROMETE A: (I) NO UTILIZAR EL SITIO WEB Y LOS SERVICIOS PRESTADOS EN EL SITIO WEB DE PACHA PARA LA REALIZACIÓN DE ACTIVIDADES PROHIBIDAS O RESTRINGIDAS POR LA LEY Y (II) CUMPLIR EN TODO MOMENTO LAS PRESENTES CONDICIONES GENERALES.

IV - POLÍTICAS DE ENVÍO, DEVOLUCIONES Y DESISTIMIENTO (EN ESPECÍFICO PARA EL HOTEL PACHA SL)

INFORMACIÓN GENERAL (DIRECCIÓN SOCIAL)

De conformidad con lo establecido en el artículo 10 de la Ley 34/2002, de 11 de julio, de Servicios de la Sociedad de la Información y de Comercio Electrónico, las citadas empresas que forman parte del GRUPO PACHA, harán constar en su web los siguientes datos registrales del titular del sitio web: A disposición de los USUARIOS:

Denominación social: EL HOTEL PACHA S.L.

CIF: B-07215874.

Datos mercantiles: Sociedad debidamente inscrita en el Registro Mercantil de Ibiza, al Tomo 26, Folio 70, Hoja nº IB-1193.

Dirección social: Parcela 3, Polígono 16, Ibiza Nueva, 07800, Ibiza, Islas Baleares, España.

Contacto: Puede contactar con EL HOTEL PACHA en la siguiente dirección de correo electrónico: elhotel@pacha.com.

A los efectos de las presentes Condiciones Generales, todas las empresas del GRUPO PACHA tendrán su domicilio social (DIRECCIÓN FISCAL) en Avenida Ocho de Agosto 27, 07800 Ibiza (Islas Baleares), España y con Número de Identificación Fiscal (N.I.F.) A-87753935 y representadas por D. Josep Antoni Escandell Ribas, mayor de edad, de nacionalidad española, provisto de Número de Identificación (D.N.I.) 41.445.547-F

AL ACCEDER, VISUALIZAR O UTILIZAR LOS MATERIALES, SERVICIOS O ACTIVIDADES ACCESIBLES EN O A TRAVÉS DEL SITIO WEB DE PACHA U OTROS SITIOS WEB O APLICACIONES INFORMÁTICAS RELACIONADAS, EL USUARIO CONFIRMA QUE ENTIENDE Y ACEPTA ESTOS “TÉRMINOS Y CONDICIONES GENERALES” COMO EQUIVALENTE JURÍDICO A UN DOCUMENTO ESCRITO, FIRMADO Y VINCULANTE. ADEMÁS, EL USUARIO SE COMPROMETE A: (I) NO UTILIZAR EL SITIO WEB Y LOS SERVICIOS PRESTADOS EN EL SITIO WEB DE PACHA PARA REALIZAR ACTIVIDADES PROHIBIDAS O RESTRINGIDAS POR LA LEY Y (II) CUMPLIR EN TODO MOMENTO CON LAS PRESENTES CONDICIONES GENERALES.

GENERAL

La Directiva 2011/83/UE sobre derechos de los consumidores, de aplicación en todos los Estados miembros de la Unión Europea, establece un derecho de desistimiento de 14 días para las compras realizadas a distancia (por ejemplo, en línea). Sin embargo, esta directiva excluye explícitamente desistimiento en servicios de alojamiento cuando se prevea una fecha o plazo de ejecución concretos.

En España, la Ley General para la Defensa de los Consumidores y Usuarios también se alinea con la directiva europea, excluyendo los servicios de alojamiento turístico del derecho de desistimiento si se prevé una fecha o plazo de ejecución concretos.

Políticas de Envío

Confirmación de Reserva:

Una vez que hayas realizado una reserva a través de nuestra página web, recibirás un correo electrónico de confirmación que incluirá los datos de tu reserva. Este correo electrónico actúa como prueba de la reserva y deberá presentarse en el momento del check-in en el hotel junto con cualquier otro documento que permita a EL HOTEL garantizar la identidad del cliente.

Modificaciones de Reserva:

Si necesitas modificar los datos de tu reserva, es imprescindible que te pongas en contacto con nuestro equipo de atención al cliente lo antes posible. Las modificaciones están sujetas a disponibilidad y a las políticas de cambio del hotel.

Políticas de Reembolso

Cancelaciones y Reembolsos:

Cancelación con 72 horas de antelación: Si decides cancelar tu reserva con al menos 72 horas de antelación a la fecha prevista de llegada, recibirás un reembolso total del importe pagado.

Cancelación con menos de 72 horas de antelación: Si la cancelación se realiza con menos de 72 horas de antelación, se aplicará un cargo correspondiente a la primera noche de estancia. Se devolverá el resto del importe pagado.

No Show: En caso de no presentarse en el hotel sin previo aviso de cancelación, se cobrará el importe total de la reserva y no se concederá ningún reembolso.

Procedimiento de Reembolso:

Para solicitar un reembolso, deberás ponerte en contacto con nuestro equipo de atención al cliente a través de los canales dispuestos en nuestra página web. El reembolso se procesará mediante el mismo método de pago utilizado para la reserva original y puede tardar hasta 10 días hábiles en reflejarse en su cuenta. No se podrán realizar reembolsos mediante un método de pago diferente al utilizado.

Derecho de Desistimiento:

De acuerdo con la normativa vigente, los servicios de alojamiento turístico que prevean una fecha o periodo de ejecución concreto quedan excluidos del derecho de desistimiento de 14 días establecido para las compras realizadas a distancia. No obstante, entendemos la importancia de la flexibilidad para nuestros clientes, por lo que ofrecemos la posibilidad de cancelar la reserva con reembolso íntegro si se realiza con al menos 72 horas de antelación a la fecha de llegada.

PROTECCIÓN DE DATOS PERSONALES Y/O INFORMACIÓN DE LOS USUARIOS

Protección de Datos

La EMPRESA garantiza la protección y confidencialidad de los datos personales facilitados por el USUARIO o cualquier proveedor que lo represente y/o por cualquier cliente de la EMPRESA a través del SITIO WEB de la EMPRESA.

Todos los datos facilitados por el USUARIO o cualquier proveedor que lo represente y/o por cualquier cliente de la EMPRESA a través del SITIO WEB de la EMPRESA a PACHA, GRUPO PACHA y/o a sus empleados, serán incluidos en una base de datos automática de información personal creada y mantenida bajo la responsabilidad de PACHA, como empresa matriz de GRUPO PACHA bajo la que opera comercialmente la marca PACHA y gestora de este SITIO WEB.

La base de datos de la citada EMPRESA tiene como finalidad principal mantener una relación comercial con nuestros clientes, la elaboración de estudios estadísticos así como la como el envío de boletines informativos y publicidad relacionada con los productos, servicios, actividades y/o eventos comercializados. A tal efecto, se informa al USUARIO que al registrarse o cumplimentar sus datos personales y/o información en el SITIO WEB de la EMPRESA (www.pacha.com), cede automáticamente dichos datos y/o información a la EMPRESA y al GRUPO PACHA, quienes tratarán los datos y/o información de dicho USUARIO de conformidad con las finalidades anteriormente expuestas y respetando en todo momento el Reglamento General de Protección de Datos (“RGPD”) y cualquier normativa aplicable y/o buenas prácticas en materia de protección de datos vigente.

Asimismo, en cumplimiento del artículo 5 de la Ley Orgánica 15/1999, de 13 de diciembre, de Protección de Datos de Carácter Personal (“LOPD”), y de los artículos 21 y 22 de la Ley 34/2002, de 11 de julio, de Servicios de la Sociedad de la Información y de Comercio Electrónico (Ley 34/2002, de 11 de julio, de Servicios de la Sociedad de la Información y de Comercio Electrónico), la EMPRESA y el GRUPO PACHA, S.L., se comprometen a respetar los derechos de los usuarios y a garantizar la protección de sus datos personales y/o de sus usuarios. 34/2002, de 11 de julio, de servicios de la sociedad de la información y de comercio electrónico) (“LSSI”), la EMPRESA informa al USUARIO de que sus datos serán tratados en los ficheros de la EMPRESA y/o, en su caso, de GRUPO PACHA, y podrán ser utilizados para el envío de comunicaciones publicitarias o promocionales por correo electrónico o por cualquier otro medio electrónico equivalente.

Sin perjuicio de lo anterior, en todo caso, el USUARIO tendrá derecho a ejercitar sus derechos de acceso, rectificación, cancelación y oposición: (i) mediante correo postal a la siguiente dirección: Avenida de 8 de Agosto 27, 07800 Ibiza (Islas Baleares), España, adjuntando fotocopia del DNI del USUARIO, o (ii) mediante correo electrónico a la siguiente dirección: lopd@pacha.com.

En caso de que el USUARIO tenga la intención de oponerse o rechazar la recepción de comunicaciones publicitarias o promocionales por correo electrónico o por cualquier otro medio electrónico equivalente, podrá enviar un correo electrónico a la siguiente dirección: mensaje con el asunto “BAJA CORREO ELECTRÓNICO COMERCIAL”, a la siguiente dirección: lopd@pacha.com.

Otra información relativa a la protección de datos de los USUARIOS

La EMPRESA y GRUPO PACHA se comprometen a cumplir la normativa aplicable en materia (i) de protección de datos y (ii) de sociedad de la información y comercio electrónico. A tal efecto, la EMPRESA informa a los USUARIOS de lo siguiente:

Las ventas en el sitio web pacha.com se realizarán a través de un sistema de gestión integrado, licenciado a Software Dual Link y, en su caso, a través de la entidad TICKETMASTER (www.ticketmaster.com), que garantizará la seguridad de cualquier transacción realizada por los USUARIOS a través del SITIO WEB de la EMPRESA. La confidencialidad de estos datos está totalmente garantizada, tanto en lo que respecta a los datos personales como a los datos de la tarjeta de crédito para garantizar la compra.

En el momento de la compra y/o reserva de cualquier servicio, evento o actividad en el SITIO WEB de la EMPRESA, el USUARIO será informado permanentemente de que sus datos personales e información de compra serán cedidos a cualesquiera proveedores de servicios o terceras empresas que participen en la efectiva y correcta ejecución de la compra y/o reserva realizada por el USUARIO, con independencia del país en el que se encuentren ubicados dichos proveedores y/o terceras empresas, produciéndose por tanto una transferencia internacional de datos, con la única finalidad de gestionar la compra o reserva del USUARIO y asegurar su correcta ejecución.

Toda la información confidencial que pueda ser enviada por el USUARIO del SITIO WEB de la EMPRESA en el momento de la compra y/o reserva en el SITIO WEB de la EMPRESA será encriptada y protegida así de cualquier acceso malintencionado por parte de terceros.

Cualquier información de tarjeta de crédito y/o cualquier otra información sensible proporcionada por el USUARIO a través del SITIO WEB de la COMPAÑÍA será debidamente protegida por la COMPAÑÍA y/o, en su caso, GRUPO PACHA, mediante la implementación de medios que garanticen la seguridad y el correcto tratamiento de los datos y/o información de dicho USUARIO.

Boletines comerciales

Cualquier El USUARIO podrá suscribirse a la newsletter de PACHA y/o de GRUPO PACHA a través del SITIO WEB DE LA COMPAÑÍA con la finalidad de estar actualizado sobre las últimas novedades, actividades, servicios y/o actividades que presta la COMPAÑÍA y/o GRUPO PACHA.

Si se registra a la newsletter recibirá información y promociones relacionadas con PACHA y/o cualquiera de las empresas que forman parte de GRUPO PACHA. No obstante, en cualquier momento, el USUARIO podrá (i) gestionar sus suscripciones y (ii) darse de baja de la newsletter y/o lista de correo del GRUPO PACHA en cualquier momento enviando un correo electrónico a la siguiente dirección de correo electrónico: lopd@pacha.com, o a través de la función “BAJA” incluida al pie de cada mensaje comercial de correo electrónico remitido por la COMPAÑÍA y/o GRUPO PACHA.

Menores de edad

El acceso, login, navegación, carga, descarga y/o utilización de determinados materiales, servicios y/o actividades dirigidos a mayores de edad y puestos a disposición de los USUARIOS en el SITIO WEB de la COMPAÑÍA, queda terminantemente prohibido a los menores de edad (entendiéndose por tales a las personas menores de 18 años) en relación con los contenidos, eventos, fiestas y/o actividades que legalmente puedan estar prohibidos a los menores de edad (i.e. entradas a discotecas, acceso a la discoteca, consumo de alcohol, suscripción o reserva de eventos y actividades). expresamente prohibido a menores de edad, etc.).

CONDICIONES GENERALES DE USO DEL SITIO WEB Y DE LOS CONTENIDOS

El SITIO WEB DE LA COMPAÑÍA ha sido creado con las siguientes finalidades: (i) poner a disposición de cualquier usuario o tercero interesado información sobre las actividades corporativas; (ii) posibilitar que éstos puedan ponerse en contacto con PACHA y/o cualesquiera otras empresas o entidades que formen parte del GRUPO PACHA para solicitar información adicional; y (iii) poner a disposición de los usuarios la posibilidad de adquirir los productos ofertados. La demanda de servicios o artículos ofertados para su venta en el sitio web se regirá por las condiciones generales de contratación específicas.

El acceso y uso del SITIO WEB DE LA COMPAÑÍA estará sujeto a las presentes Condiciones Generales. La utilización del SITIO WEB DE LA COMPAÑÍA titularidad de PACHA atribuye la condición de usuario e implica la aceptación plena y sin reservas por parte del usuario de todas las Condiciones Generales que resulten de aplicación en cada momento. La EMPRESA se reserva el derecho de modificar o enmendar las presentes Condiciones Generales en cualquier momento. Cualquier cambio o enmienda que se realice a las presentes Condiciones Generales que pueda afectar a los derechos del USUARIO deberá ser comunicado en el SITIO WEB de la EMPRESA propiedad de la misma durante la primera semana posterior a la implementación de dicho cambio o enmienda. Además de este aviso que le informará de dicho cambio o enmienda, le sugerimos que revise periódicamente estas Condiciones Generales para mantenerse al tanto de cualquier modificación que se realice en las mismas. Al acceder al SITIO WEB de la EMPRESA propiedad de PACHA con posterioridad a la publicación del aviso de dichos cambios o enmiendas, alteraciones o actualizaciones, usted está aceptando el cumplimiento de los nuevos términos y condiciones. El USUARIO es consciente de que el acceso y uso del SITIO WEB de la EMPRESA se realiza bajo su única y exclusiva responsabilidad.

Algunos servicios del SITIO WEB de la EMPRESA y/o cualesquiera otras páginas web propiedad de GRUPO PACHA pueden estar sujetos a condiciones particulares, reglas e instrucciones que, en su caso, sustituyen, completan y/o modifican las presentes Condiciones Generales, las cuales deberán ser aceptadas por el USUARIO antes de utilizar el SITIO WEB de la EMPRESA. La prestación del servicio a petición del USUARIO a través del SITIO WEB de la EMPRESA implica la aceptación expresa de las Condiciones Particulares que resulten de aplicación. Las presentes Condiciones Generales y Particulares son documentos independientes de las Condiciones Generales o Particulares aplicables a compras o servicios concretos, que en cada caso resulten de aplicación en función del tipo de servicio contratado por PACHA.

La expresión “SITIO WEB DE LA COMPAÑÍA” comprende, a título enunciativo y no limitativo, todos los contenidos, datos, gráficos, textos, logotipos, marcas, software, imágenes, animaciones, creaciones musicales, vídeos, sonidos, dibujos, fotografías, expresiones e informaciones y demás elementos incluidos en la misma y, en general, todas las creaciones expresadas por cualquier medio o soporte, tangible o intangible, con independencia de que sean susceptibles o no de propiedad intelectual de acuerdo con el Texto Refundido de la Ley de Propiedad Intelectual Española.

Las presentes Condiciones Generales y las Condiciones Particulares que puedan aplicarse con antelación en casos concretos son aceptadas expresamente y sin reservas por el USUARIO por el mero acceso al SITIO WEB DE LA COMPAÑÍA y la utilización de los materiales, servicios y actividades del mismo. El acceso y uso de determinados materiales, servicios y/o actividades del SITIO WEB DE LA COMPAÑÍA se encuentre sujeto a Condiciones Particulares, el USUARIO será informado de dichas Condiciones Generales y, en su caso, sustituirá, completará y/o modificará las Condiciones Generales aquí establecidas. El acceso y uso de dichos materiales, servicios y/o actividades sujetos a Condiciones Particulares implicará, por tanto, el pleno cumplimiento de las Condiciones Particulares que los regulen en la versión publicada en el momento en que el USUARIO acceda a los mismos, quedando automáticamente incorporadas dichas Condiciones Particulares a las presentes Condiciones Generales. En caso de contradicción entre los términos y condiciones expresados ​​en estas Condiciones Generales y las Condiciones Particulares, prevalecerán en todo caso y en todo momento los términos pactados en las Condiciones Particulares, si bien únicamente en lo que se refiere a las disposiciones incompatibles y únicamente respecto de aquellos materiales, servicios y/o actividades del SITIO WEB DE LA COMPAÑÍA sujetos a dicha regulación Particular. PACHA podrá modificar, unilateralmente y sin previo aviso, la prestación, configuración, contenido y servicios del SITIO WEB de la EMPRESA y las Condiciones Generales del mismo. Si estas Condiciones Generales fueran sustituidas por otras total o parcialmente,En caso de que el USUARIO no acepte las presentes Condiciones Generales o las Condiciones Particulares de los servicios del SITIO WEB DE LA COMPAÑÍA que utilice, deberá abstenerse de acceder al SITIO WEB DE LA COMPAÑÍA o, en caso de haber iniciado sesión, cerrar la misma.

El USUARIO deberá establecer las medidas de seguridad técnicas adecuadas para evitar acciones no deseadas en sus sistemas de información, archivos y equipos informáticos utilizados para acceder a Internet y, en particular, al SITIO WEB DE LA COMPAÑÍA, siendo consciente de que Internet no es un entorno completamente seguro. Con carácter general, los servicios, materiales y/o actividades ofrecidos a través del SITIO WEB de la EMPRESA estarán disponibles en idioma español, si bien la EMPRESA podrá discrecionalmente presentar dichos servicios, materiales y/o actividades en otros idiomas. El coste del acceso telefónico u otro tipo de coste necesario para acceder al SITIO WEB de la EMPRESA correrá exclusivamente a cargo del USUARIO.